ORAP will use the Customer’s personal data in order to fulfill its obligations relating to the processing of purchases of auto spare parts, payments and spare part deliveries, pursuing the purposes as follows: contacts with the Customer, accounting, invoicing, audit, sale of products, credit card or other payment card authorization, security measures, administrative and legal purposes, in the loyal customer management programs, system checking, maintenance and extension, etc.
Personal information of the Customer may be compiled in order to:
- answer to the Customer’s requests or questions;
- resolve problems related to any services provided to the Customer;
- select products, which could meet the Customer’s needs.
To provide necessary services or information to the Customer more qualitatively, personal data of the Customer may be acquired and used as follows:
1. Providing contact information (including data on the Customer’s name, surname, electronic mail address, telephone number, delivery address);
2. From the Customer’s account created on the website https://orap.de/ or using cookies;
3. Placing orders or making purchases in our online store, providing the Customer’s contact information or saving lacking data to mention the most appropriate type of purchase;
4. Submitting an application for acquiring goods on lease.
ORAP may use personal data it has acquired for the purpose of informing the Customer of the expected events, goods and novelties of interest to the Customer. Customers not wishing to receive such data and information may at any time delete their name from the list of such data recipient target audience.Third Party Access to Personal Data
ORAP will not provide information on the Customer to any third parties, except where so required for the lawful, contractual or commercial purposes of ORAP, observing the requirements of the applicable regulatory enactments of Germany.
Personal data of the Customer may be disclosed to certain third parties by transmitting them to the cooperation partners of ORAP for the purpose of fulfilling the Customer’s requirements relating to the provision of the most qualitative service selected by the Customer. Relationships between such third parties and ORAP are based on the agreement of non-disclosure of confidential information and data processing requirements.Data Storage
We are not responsible for personal information entered on other websites.Miscellaneous
The Customer’s duty is to provide actual personal data of the Customer to ORAP. It applies also to the situations, if the Customer funds out that personal data of the Customer provided to ORAP are obsolete or incorrect.
The Customer may at any time delete or change personal data provided on the homepage.
ORAP may also collect general data on the Customer’s activity on the website and use the website tracking codes in order to monitor users’ behavior and analyze this information for the purpose of business development. This general information is used anonymously.
Providing a reasoned written request to ORAP, in accordance with the applicable regulatory enactments of Germany, the Customer has the right to receive information on the Customer data, which were acquired, data sources, purposes for personal data processing, information on personal data recipients, etc.